FCA' goal is twofold: first, to allow professionals to easily connect with other industry professionals; second, to present a complete profile to clients. This, in turn, will allow clients to research and compare professionals with the ultimate goal of finding someone that is the best fit for them.
Clients can find everything they want to know about a professional in one place, including bio, contact information, social media links, brokerage information, specializations, recommendations, achievements, and more.
Once a professional logs in to their account, they will find a wide range of features that will help them build their network locally as well as across the country. Although many features are free, users who opt to upgrade to an FCA premium account will have access to additional features, statistics and receive an FCA tap business card which connects in person interactions to the FCA network.
When registering you must choose from one of three types of accounts: Real Estate Agent Account, Professional Account or Client Account. Each account type comes with different requirements and features, so it is important that you select the right type of account to have the best possible experience. In all cases you will be required to go through our account verification process.
Agent Accounts - Agent accounts are meant for licenced real estate agents. You will be required to enter information pertaining to the brokerage you are registered with. This type of account will be promoted on the FCA website and will be visible to clients, other agents and industry professionals.
Professional Accounts - Professional accounts are meant for those who have a working/business relationship with licenced real estate agents or other industry professionals. You will be required to choose an industry and provide your title and employer. This type of account will be promoted on the FCA website and will be visible to clients, agents and other professionals.
Client Accounts - Client accounts are meant for individuals who are searching for the right professional.. Clients can search, add professionals to their contact list and provide client recommendations for agents. Client profiles are not visible to anyone. When a client leaves a recommendation, only their name is displayed.
The goal of FCA is to help match clients with their ideal professional. Searching and keeping track of your favorite professionals is quite simple. Your location will always be visible at the top of the page. When you perform a search, the results will be specific to that location. You can change and search another location at any time. Start by visiting the search page. There are two ways to search:
Search by Community, Specialization and Language - The first option is to search by any combination of community, specialization and language spoken by the professional. When an professional registers for an account, they must choose their niche community(s), specialization(s) and language(s) in which they can conduct business. (If applicable) Professionals are limited to the number of communities and specializations they can choose, so when you find an user that is an exact match in your search results, you will know that this is one of their areas of expertise.
Search By Name - The second option is to search for a professional by name. You can simply enter all or part of a professional's name and we will try to find a match for you. If there are no matches, you can use the invite form to send an invitation to a prefessional you think should join.
Exact Matches - The search results page will first try to find professionals that exactly match your search criteria, including a combination community, specialization and language when applicable. If you are seaching by name, the results will contain the exact combination and order of letters entered.
Partial Matches - After any exact matches are presented, you will then be provided with a list of partial matches. These results will contain professionals that meet some (but not all) of the community, specialization and language requirements. The partial match section is not available for name searches.
All Professionals - Finally, users will be provided with a complete list of all professionals in their respective location.
Order of Search Results - In any set of search results, FCA professionals the have earned the FCA badge through networking or have upgraded to a premium account are always listed first. We then use our FCA algorithm to determine the order of results, which will be constantly changing. Professionals can improve their search ranking by building their network and promoting the FCA site.
Contacts - To find professionals to add to your contact list, simply use the search page. On each professional's profile, there is an "Add Contact" button located directly below their profile picture. The professional will then appear in the contacts section on your profile page.
A user can remove a professional from their contacts in one of two ways. The first option is to visit the contacts section on your profile page and click the "x" next to the professional's name. The second option is to visit the professional's profile page and click the remove button found under their profile picture.
Invitations - Users can invite professionals to join FCA using the invite form found on the search page. An email will be sent with a request to join. Each user can send only one invite to a given email address every 30 days. This is a great way to build your network by ensuring all important contacts are in one place.
Rules for Providing Recommendations
1. This section is intended to provide positive recommendations for FCA professionals. If you have a complaint, please visit the complaints section at the bottom of each page.
2. Recommendations must be truthful and accurate. Leaving false or misleading recommendations can lead to account suspension.
3. Clients, industry professionals and real estate agents may all leave recommendations.
4. You may provide multiple recommendations for a professional, however, you must wait 30 days in between.
5. Recommendations can be edited or removed at any time by the author.
6. Professionals can not remove recommendations they have received.
Client Recommendations - This type of recommendation is meant for anyone who is currently or has been a client of an FCA professional at any time. To leave this type of receommendation you must be registered and logged in with a client account.
Industry Recommendations - This type of recommendation is meant for professionals who have a business relationship with a given FCA professional. This can include professionals in the mortgage business, insurance, investment, legal, marketing, etc. To leave this type of recommendation you must be registered and logged in with a professional or agent account.
Connecting two of your contacts is very easy on FCA. All users with agent or professional accounts can initiate and receive introductions. To initiate an introduction between two of your contacts, simply visit your profile page and scroll to the introductions sections. Click "provide and introduction", select two of your contacts, add a message and submit. Both contacts will receive an email notifying them that you have provided an introduction.
After an introduction is initiated, the host can track the results to determine the contacts have added each other.
All professionals have their own board that they can use to post announcements to other users. This might include a new listing, an upcoming event, an achievement, and more. Professionals have the options of sharing their announcements exclusively with contacts or with all other users.
Feeds - Users can view announcements made on boards by visiting the feed link found at the top of each page. On the feed page, users will find three separate feeds: announcements from contacts, announcements from all local professionals and announcements from all professionals across the country.
Agent accounts are intended for licenced real estate agents. They are built with that in mind, so the fields and features are meant to create an optimal experience for the agent. Agent accounts have both required fields and optional fields. Required fields are marked with a red asterisk, some are completed during registration and some prior to making the profile visible to others. If an agent chooses not to fill in an optional field, it will not be displayed on his or her profile.
Required fields include some contact information, brokerage information, biography and more. Fields such as social media links, personal website, phone number, etc., are optional.
Agent Account Features
Professional accounts are intended for those who work work in the mortgage, insurance, construction, or any other industry that is related to real estate or a real estate transaction. They are built with that in mind, so the fields and features are meant to create an optimal experience for the professional and will be customized based on the industry they choose during registration. Professional accounts have both required fields and optional fields. Required fields are marked with a red asterisk, some are completed during registration and some prior to making the profile visible to others. If a professional chooses not to fill in an optional field, it will not be displayed on his or her profile.
Required fields include some contact information, employer, biography and more. Fields such as social media links, personal website, phone number, etc., are optional.
Professional Account Features
With a client account you will be able to keep track of your favorite real estate agents and professionals and leave recommendations. The goal of FCA is to help you, the customer, research and ultimately decide on the best professional for you. If you see the "FCA" badge on a user's profile, this professional is a more active member that has made an effort to build their network.
Client Account Features
Only FCA Premium Members can create and manage a team. The team lead will be responsible for adding a team logo, description, and inviting and removing members.
Professionals can only join one team at a time. They must first receive an invite from the team lead. All team invites are available in the "Teams" section on a professional's profile. The "Accept" invitation and "Leave Team" buttons can also be found in this section.
This is currently only available to real estate agent accounts. Team totals will be tabulated from the verified achievements of their members. These statistics will be used in the future to rank teams on the team search page.
When an user upgrades to an FCA premium account, they will receive one complimentary FCA tab business card. FCA cards have a built in chip that allow users to quickly provide a digital business card including contact information and a personalized message to others by simply tapping and holding the card against a phone. The user will then be presented with four options:
1) Add the cardholder to the contacts in their phone
2) Learn more about the cardholder by visiting their FCA profile
3) Share their contact information or a referral with the cardholder.
4) Access teh FCA perks available to the cardholder.
FCA Cards are activated once a user upgrades to an FCA premium account. The cards remain active until the professional cancels their subscription.
As an alternative, the QR code can be used to provide the digital business card. Have the client open their camera and point to the QR code. They will be prompted to open the link to the digital card and can then save the information in their contact list on their phone.
We have made this as easy as possible for professionals with FCA premium accounts. The contact information provided on the digital contact card is all taken directly from the cardholder's FCA profile. This includes: profile picture, name, title, phone number, email, employer, brokerage, website and brokerage website. When a cardholder updates their FCA profile, the FCA card is automatically updated!
A custom message can also be added an FCA card that will appear in the notes section when saved. The message can include a link to a listing, spec sheet or any other external url.
Cardholders can access the date and time of every card tap both in the last 30 days and since receiving the card by visting the "Offline Networking" section on their FCA profile.
Cardholders will also be provided with a list of FCA members that they have met in person. These members will be separated into two lists showing members that the cardholder has as a contacts on FCA and members that are not currently in their contact list.
When the FCA Card is tapped, the client will have the option to provide their contact information to the cardholder by filling out a short form. When the form is submitted, the cardholder will be notified via email and can access the contact information and any message provided by visiting the "Offline Networking" section on their profile. Professionals will also find a link to quickly add the client's information to the contacts on their phone.
The FCA card uses NFC technology to transfer information from the card to a user's phone. Most newer phones have this feature automatically enabled. In some older phones or phones that have not been updated, this feature will need to be enabled in settings. The QR code can always be used as an alternative to tapping.
Please contact us if your card has been lost or stolen.
Did you know that you can write a recommendation every 30 days. We understand that there can be multiple transactions that take place between Clients, Industry Professionals and Real Estate Agents, so we thought it would be a good idea to allow multiple recommendations!
You can build your network all across the country by simply changing the location at the top of the page. This allows you to find contacts in other cities. Your registration location will never change. More locations will be available soon!
We are just getting started, in the near future you will not only be able to search for the perfect Real Estate Agent, but also for the perfect Mortgage Agent/Broker, Financial Advisor, Insurance Agent, Marketing Guru, and much more! Stay tuned!