FCA ID #200133
FCA ID #200133
Your Team Name
When an agent upgrades to a verified account, they will receive one complimentary FCA business card. FCA cards have a built in chip that allow users to quickly provide a digital business card including contact information and a personalized message to others by simply tapping and holding the card against a phone. The user will then be presented with three options:
1) Add the agent to the contacts in their phone
2) Learn more about the agent by visiting their First Class Agent profile
3) Send the agent their contact information.
FCA Cards are activated once an agent upgrades to a verified account. The cards remain active until the agent cancels their subscription.
As an alternative, the QR code can be used to provide the digital business card. Have the client open their camera and point to the QR code. They will be prompted to open the link to the digital card and can then save the information in their contact list on their phone.
We have made this as easy as possible for agents with premium or verified accounts. The contact information provided on the digital contact card is all taken directly from your First Class Agents profile. This includes: profile picture, name, title, phone number, email, brokerage, website and brokerage website. When you update your First Class Agents profile, your FCA card is automatically updated!
You can also add a custom message to your contact card that will appear in the notes section when saved. The message can include a link to a listing, spec sheet or any other external url.
You can access the date and time of every card tap both in the last 30 days and since receiving the card by visting the "Offline Networking" section on your First Class Agents profile.
You will also be provided with a list of First Class Agents members that you have met in person. These members will be separated into two lists showing members that you have as contacts on First Class Agents and members that are not currently in your contact list.
When the FCA Card is tapped, the client will have the option to provide their contact information to the agent by filling out a short form. When the form is submitted, the agent will be notified via email and can access the contact information and any message provided by visiting the "Offline Networking" section on their profile. Agents will also find a link to quickly add the client's information to the contacts on their phone.
The FCA card uses NFC technology to transfer information from the card to a user's phone. Most newer phones have this feature automatically enabled. In some older phones or phones that have not been updated, this feature will need to be enabled in settings. The QR code can always be used as an alternative to tapping.
Additional or replacement cards can be purchased through the Agent Store.
Only verified first class agents can create and manage a team. The team lead will be responsible for adding a team logo, description, and inviting and removing members.
Real estate agents can only join one team at a time. They must first receive an invite from the team lead. All team invites are available in the "Teams" section on an agent's profile. The "Accept" invitation and "Leave Team" buttons can also be found in this section.
Only verified first class agents can contribute to a team's statistics. Team totals will be tabulated from the verified achievements of their members. These statistics will be used in the future to rank teams on the team search page.
Agents can use their board to post annnouncements to their contacts or all other users. Agents can post a new board once every 24 hours. When a new board is posted it will appear in the feed section that can be accessed using the link at the top of each page.
Examples include: A new listing, a new acheivement, an upcoming event, a fundraiser, etc.
You can initiate an introduction between two of your contacts by simply clikcing "Provide an Introduction". Select the two contacts you would like to meet, add a message and click submit.
They will each receive an email informing them that you would like to introduce them to one another. The request will then show up on their profiles in the introduction section under "Received".
The search score and rankings section is only available to agents with a premium account or verified agents.
Agents will be able to see where they rank in their city as well as nationally among all agents that are registered on First Class Agents. Please note that the total agents for ranking purposes includes both agents who have visible and hidden profiles.
Agents can view their search score as well as charts showing how they compare to the top search scores in their location and across the country. Search scores are used to determine the order in search results.
Search scores and rankings can be improved through networking and making use of the many First Class Agents site features. Search scores are only updated when a user visits First Class Agents. Search scores are recalculated using our algorithm no more that once per day.
Profile statistics are automatically updated in real time. Some profile satistics are available to all agents, while some are only available to premium accounts and verified agents. Statistics are provided for both the last 30 days and since joining First Class Agents.
The number of users that visit your profile. If a user visits your profile multiple times, they could be counted more than once towards the total visitors. There is however a time that must pass before they will be counted for a second time. This will include both registered users and those that are just browsing the site.
The number of unique users that visit your profile. A user is only counted once regardless of how many times they visit your profile. This will include both registered users and those that are just browsing the site.
The total number of recommendations you have received from both clients and industry professionals. This can also be seen in the recommendation section on a user's profile.
The number of users, both clients and industry professionals that have added you to their contacts list. This section is only available to Premium Subscribers and Verified First Class Agents. Names and profiles will be visible for you to access.
The total number of Real Estate Agents that have visited your profile. This will only count users who have registered for an Agent account and are logged in. This section is only available to Premium Subscribers and Verified First Class Agents. Names and profiles will be visible for you to access.
The total number of Industry Professionals that have visited your profile. This will only count users who have registered for an Industry Professional account and are logged in. This section is only available to Premium Subscribers and Verified First Class Agents. Names and profiles will be visible for you to access.
The total number of Clients that have visited your profile. This will count users who have registered for a Client account and are logged in as well as users who are just browsing the site. This section is only available to Premium Subscribers and Verified First Class Agents. Geographic breakdown as well as other stats will be available.
You will find a link that can be used to direct clients and partners to an agent's profile. Use this link to share the profile on your social media or on any promotional material.
Each Real Estate Agent Profile has a QR code. This is a great tool that can be used to link directly to a profile if using a URL is too long. An agent or client can simply add it to any marketing material and a customer will be directed to their First Class Agent Profile.
Prior to adding the QR code to any advertisement or print material, please test it for yourself to ensure it is working correctly. To do this simply hold your phone camera up the QR code and follow the link.
The Contacts section is broken down by Industry. Within each section you will be able to search, invite, review, add and delete contacts. The idea is to have all of your important business contacts all in one place.
To find Real Estate Agents to add to your contact list, simply search for an agent using the search page. When you visit an agent's profile, you will see a button to add the agent to your contacts.
You can remove an agent from your contacts in one of two ways. The first option is to visit the contact section on your profile page and click the "x" next to the agent's name. The second option is to visit the agent's profile page and click the "remove contact" button found under their profile picture.
Users receive a notification when they have been added to or removed from a user's contact list.
To find Industry Professionals to add to your contact list, you must use the search links provided in the search dropdown in the header. Only Industry Professional and Agent accounts have access to this search option. In the future, clients will be able to perform this type of search.
To view a profile for any industry professional simply click on their name in your list of contacts or on the industry search page.
You can remove an industry professional from your contacts by clicking the "x" next to their name or by visting their profile and clicking the "remove contact" button located below their profile picture.
1. This section is used to provide positive recommendations for Real Estate Agents and Industry Professionals. If you have a complaint, please visit the link at the bottom of the page.
2. Recommendations must be truthful and accurate. Leaving false or miss-leading recommendations can lead to account suspension.
3. Clients, Industry Professionals and Real Estate Agents can all leave recommendations. Currenly clients are only able to provide recommendation for Real Estate Agents.
4. You can provide multiple recommendations for an agent or professional, however you must wait 30 days in between.
5. Recommendations can be edited or removed at any time by the author.
6. Real Estate Agents and Professionals can not remove recommendations that they have received.
This type of recommendation is meant for anyone who is currently or has been a client of a Real Estate Agent at any time. To leave this type of receommendation you must be registered and logged in with a client account.
This type of recommendation is meant for agents or professionals that would like to provide a recommendation for another agent or professional. To write and view this type of recommendation you must be registered and logged in with an agent or industry professional account.
Copyright First Class Agents 2021
When you are browsing the First Class Agents site you will notice that some real estate agents have the following "First Class Agent" badge:
Agents must meet several criteria that will be verified by our team in order to become a Verified First Class Agent. Verification provides clients with an added level of comfort when selecting an agent to work with.
During the early access testing phase, you may notice some very subtle changes. If you come across any errors as you are exploring the site and learning about the features and interactions, please let us know. We would be grateful to hear about your experience and your overall impression of the site.
Some feedback we are looking for:
As a thank you to our early adapters and those providing feedback, here is a discount code for 25% off any of the upgraded site features for Real Estate Agents. For subscriptions, you will receive the discount until you cancel.
Simply enter the code at checkout: FIRSTCLASSAGENTS
*Only Applicable to Real Estate Agents
Thank you and we sincerely hope you enjoy our site,
The First Class Agent Team
Let us first start by clearly stating that we are in no way a governing body. First Class Agents wants to promote positivity and strengthen the image and reputation of the agents and professionals on our site. Depending on the nature of the complaint that you have, we recommend the following:
If your complaint is in regards to inappropriate behaviour on our site including spamming users, language in recoomendations or biographies, inappropriate profile picture, please send an email to email@example.com. In your email, please make sure to include the users FCA ID. This can be found directly below an agent's name on their profile.
Although we would like to hear about the issue that you are having, we recommend that you do one or both of the following:
1. Start by contacting the agent's brokerage or employer. This can be found on each agent's profile. It is manditory that an agent provide the name and contact information for their brokerage or employer. Brokerages have a broker of record whose responsibilities include dealing with complaints, speaking with this person may lead you to a satisfactory resolution.
2. The next step would be to contact and file a complaint with the state or provincial governing body. Here are the provincial regulators:
This website is operated by First Class Agents. Throughout the site, the terms “we”, “us” and “our” refer to First Class Agents. First Class Agents offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our website is hosted on Canspace and Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
We are not responsible for the accuracy of the information provide on agent or professional profiles as it is generated by third party users.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy at the FCA Store.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information;(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall First Class Agents, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some provinces or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless First Class Agents and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Canada.
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
- Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
- When you register for account, information is collected in order to provide each user with the best possible experience. Users have the option to hide this information from other users at any time.
We use the Order Information that we collect generally to fulfill any orders placed through the FCA Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you; Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Information provided during registration and updating profiles will be used to tailor the experience to each type of user. Client information is not visible to anyone. Industry Professional information is visible to other professionals and real estate agents (with an option to hide from all). Agent information is used to present agents to potential clients and industry professionals. Agent accounts can be hidden at any time.
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com.
For technical support with any issue regarding registration, your account, or the agent store, please contact support at the address below and we will do our best to respond within 24 hours.
Phone: 1-888-AGENT21 (1-888-243-6821)
Please direct all advertising inquiries to:
Please direct all media inquiries to: